The UPS Store
San Francisco, CA 94123
Phone: (415) 922-4500
User Reviews for The UPS Store
01/02/2009 Posted by LoungeLizardSF
I have come to this store on several occasions with last minute color print jobs and they have always come through for me without gouging with with "rush" rates. I promised to bring them all my printing business if they could get these highly detailed training manuals printed, bound and shipped to my next corporate training. They opened up a house account for billing so I never have to stick around to pay for anything - I just drop and go and they charge my credit card at the end of the month. The ownership and manager seem to understand the needs of its Marina clientele, much more so than other owners in years past. I have been doing business with Kinko's across Lombard for many years because I didn't know there were other options. But since finding The UPS Store on Chestnut, I now have a locally-owned and operated printing provider whose rates and service are so much better than Kinko's. I cannot recommend this place more strongly.
Pros: Service, convenience, local ownership
Cons: parking
04/08/2008 Posted by em13721
Don't give them anything besides your UPS. They do accept USPS as well as UPS. On two separate occasions I thought I would killl two birds with one stone and let them mail my USPS small package as well. The recipients never received the packages. I should have known better since there was no way to track, but I have never had problems with the USPS before and never thought twice.
10/19/2007 Posted by sanfranciscofoodie
Just found out that there is new management at this location - committed owners and staff dedicated to customer service. By far, the best priced and easiest place to work with for printing and copying. The new manager said they will be adding full-time notary service soon. I run several small businesses out of 3 different The UPS Store locations in San Francisco and will be renting a mailbox at this location soon as well. If you didn't come here before because of the mediocre service, come here now for service that can be described as nouveau "old fashioned." This place kicks Kinko's a*s on service and price. Better yet, they are a locally owned and operated store...a real San Francisco small business.
Pros: Open long hours, always friendly and helpful, great prices on printing and binding
Cons: Parking, of course, but it's the Marina

